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| Case Study - PR Print of Glasgow |
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What was the situation BEFORE you installed Accura?
"Our accounts were produced using Sage, all quotes were completed manually and e-mailed back generally with little specification attached with them. We had a database work-ticket module which we had developed which was fairly basic"
Why did you start looking at MIS systems?
"Our quotes were taking too long and lacked detail we felt they were not as professional as they could be... All quotes were being done by the two sales staff and increasingly, they were working full time quoting and not out selling to new business"
The main problem we had was recording all the work going through the business, hand writing invoices, for entry into sage... no way of tying up quote-to-works order-to-invoice"
What prompted you to look at Accura?
"We saw a few MIS systems at a Digital Expo in Earls Court and asked for a demo from a few suppliers including Accura and two others"
Why did you ultimately decide to choose Accura?
"We were able to rule out one system fairly quickly on cost and then we took the decision down to two suppliers" |
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"Accura fitted better in the cost vs. features comparison and we were worried about on-going costs jumping with the other supplier"
"The demonstrations were quite complex and it can be difficult to see the differences between suppliers, however we were suitably impressed by Accura’s pitch. As with any decision, it was about weighing up the cost and quality of product. We have however never regretted our choice" |
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What effect has installing Accura had on your business?
"The installation process can seem complex however if you follow the guide you are given step-by-step it comes together in the end. Steve, our installer was very patient with us... he can see how it all fits together, however at times we couldn't, but if you follow the install handbook you will have no problems"
"The install took 3 days and this was enough to get our costs and hourly rates loaded and to be producing accurate estimates"
"We now have one person doing all the estimating which has freed up two members of staff to move to sales-based activities. We look more professional and have full reporting at our finger tips. We grow year
on year as a business however, Accura has made the last increase less painful to manage"
"We recently installed a B3 52-5 Colour Heidelberg Speedmaster in our new build factory... Accura helped with this decision - we setup a dummy machine and ran some quotes, it helped us to have confidence in what we were doing"
Would you recommend Accura to other printers? |
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"DDS have been particularly impressive on the support-side... we have full confidence they will find fixes to problems - generally there-and-then over the phone. At the start we had more problems, however this was just our inexperience and not the system itself" |
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"We have increased our business without the usual worries of have I done this? or did I write that down?... we work different shifts and still everyone knows what work is to be completed and allows us to invoice the job as soon as the system shows it has been delivered" |
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Why not find out what Accura could do for YOUR business - we can arrange a
no-obligation presentation at your premises at a time to suit you
Just like this company your business could benefit from talking to us - over 600 printers worldwide already have, some of them right on your doorstep!...
What have you got to lose?
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Request an appointment |
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Call us on: 0845 085 0042 |
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Disclaimer: The above case study is comprised of statement extracts from a
REAL Accura user, they have been given freely and without inducement and have been published with permission. The views expressed are those of the individual and/or company they represent
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