Technical Support

Request A Call Back

View the current Accura Hardware, Software and Networking Requirements

Log a Support Call with the UK help desk - requires a current support contract

UK support lines are open Monday to Friday, 9am to 5:30pm excluding public holidays and christmas

Contact Details

Data Design Services Ltd
Tel: +44 (0)845 085 0042
Fax: +44 (0)845 085 0043
Email Support

If you purchased a support contract from your local Accura partner, please contact the International Partner for your area. Please note that support for Australian clients is provided by Data Design Services in the UK until further notice

Protected User Support

Software downloads - updates, patches, utilities and documentation for Software Support Contract clients, including the latest V4 software release. You will need a password to access this restricted area. If you do not currently have a valid password and you have an annual software support contract, please email us with your name and company, and we will send one to you

Protected Partner Support

Sales and marketing related, and forthcoming software preview downloads for International Partners. You will need a password to access this restricted area. Please email if you do not know your password